SLR Net-Tech

Benefit Matrix


Dashboard

  • Market Health check – RAG Indicator map
  • Channel Health check – RAG Indicator map
  • Test Case Health check – Bar Chart
  • KPI Chart – Line Chart

Analytics

  • Experience easy-to-use, but powerful, analysis of simulated customer interaction.
  • Display summary or detailed results using drill down capabilities.
  • Generate, export and download reports.
  • Analyse network history in real-time to determine service status.

Search

  • Search for specific interaction data.
  • Examine individual or multiple M-Pesa regions.

KPI’s

  • Individually configure KPI’s that are able to trigger alerts to external systems.
  • Configure thresholds by individual KPIs. 

Alerts

  • Proactively alert teams of potential service or customer issues.
  • Create system level warnings when communication as failed data has not transferred to the cloud.

Security

  • Allows for users to only view individual or multiple areas of the portal.
  • Restrict data visibility with powerful user privilege class rules.
  • Enable admin and support users to configure low-level system configurations, and create and provision new users.
  • Adds additional layers of security and prevent robots from access the site via ‘Capture Code’.

Innovative technologies that enable service providers to expand service provision, create unique offerings and improve the customer experience.

Strategic and tactical solutions that facilitate and accelerate business transformation and growth.

Explore Our Domains

Higher Usage Adoption
Faster Time to Value
Lower Cost to Deploy
Faster TIme to Deploy
Reduced TCO
Mobile App Development